Getting mail from gmail using fetchmail

So I wanted to setup RT on my ubuntu box. It's been rough so far, but I figured I'd document this as well.

First, I was running ubuntu 7.10 and needed to upgrade to 8.04. That was a bit tricky as i tried to do 'do-dist-upgrade' but it kept failing. I finally figured out it was because i had all the repositories in /etc/apt/sources.list enabled. Needed to pear it back to just be the first one in the file.

So, after I did that I was up to 8.04. From there, I grabbed the 'request-tracker3.6' package using apt-get. This is by far the best way to do this, as it gets everything else you need as well. These instructions were well chronicled at http://www.ubuntugeek.com/request-trackerrt-ticketing-system-for-your-support-group.html. I stupidly didn't setup the database, so got a lot of weird errors.

Next, to get email integration to work... I wanted to check a gmail mailbox for our domain. To do that you need to configure postfix, these instructions (scroll down to the end where it say "Fetchmail\nWhy Fetchmail") http://souptonuts.sourceforge.net/postfix_tutorial.html. One thing it misses is that you need to remember to copy the hashed links of your certs to /etc/ssl/certs.

I have yet to get rt-mailgate to work, though.